Thursday, July 3, 2008

Critical Talent

Following their recent nationwide survey of US based HR professionals; Deloitte Consulting concludes gloomily that as soon as 2008 US companies may well find themselves in the middle of a "perfect storm" that could threaten the global business economy. The crisis will, they predict, be provoked by a combination of factors ranging from the impending retirement of the baby boomer generation to a widening skills gap resulting from a decline in educational standards and a failure to manage and keep talent.

First off is the aging factor. In three years time, the first wave of "baby boomers" will reach the age of 62, the average retirement age across North America, Europe and Asia. According to the survey, one-third of US companies expect to lose 11% or more of their workforce to retirement by 2008. The effect is expected to be especially acute in the healthcare, manufacturing, energy and public sectors. Over the next fifteen years, 80% of US workforce growth is expected to come from people aged fifty years or over. Nor is the crisis confined to the US: by 2050, it is predicted that 40% of Europe's total population and 60% of its working age population will be people aged over sixty.

Then there is the skills gap. The US Department of Education recently suggested that 60% of new jobs created in the 21st century will require skills possessed by only 20% of the current workforce. More than 80% of US manufacturers already face a shortage of qualified machinists, craft workers and technicians. And according to NASA, North American colleges will graduate only just under 200,000 science and engineering students to replace the two million baby boomers scheduled to retire between 1998 and 2008. Whilst some 42% of undergraduates in China come out of university with degrees in science and engineering, only 5% of US students do so. Again, the problem is not restricted to North America: the number of German engineering graduates, for example, has declined by almost a third since 1995.

Many US children never even get as far as university. Only 32% of US high school students now leave with sufficient qualifications to attend university and only 70% of high school students who do go on to take degree courses actually graduate. Deloitte's research is also critical of educational standards at US universities, concluding "in other areas of specialized education, such as information technology and nursing, schools simply can't meet demand. Faculty shortages in computer science departments, for example, have reached crisis proportions." A fact echoed by the Bureau of Labor Statistics, who predict that more than 300,000 of the 1.3 million new jobs in information technology in the US due to be created between 1996 and next year will remain unfilled.

So what exactly does Deloitte's suggest employers should do to shelter from this predicted "perfect storm"? First and foremost they must manage critical talent, defined as those individuals and groups who drive a disproportionate share of the company's business performance. This is not always "the A players or senior executives", explains Mike Fucci, principal and US leader of Deloitte's Human Capital practice. It is instead those who "possess highly developed skills and deep knowledge of not just the work itself, but of how to make things happen within a company". Who might, for example, be the couriers in a delivery company or the researchers in a pharmaceutical firm.

Having identified critical talent, above all they must then make sure they keep it. Only half of the organizations surveyed by Deloitte Consulting had even identified a list of critical skills needed for future growth, let alone put talent management processes in place. Suggested strategies include finding out what matters most to the company's critical talent - personal growth and development, for example, or the need to be deployed in positions that engage their interests and curiosities. But above all Deloitte urges organizations to become more "talent-savvy" if they don't want to take a bath in that storm on the horizon.

IF YOU ARE INTERESTED IN LEARNING HOW WE HELPED DELOITTE SAVE OVER $60M IN TWO YEARS THROUGH TALENT MANAGEMENT, PLEASE CONTACT:

Walter Sonyi, Jr.
(800)-376-8176
walter.sonyi@gigincmail.com


Staff Review by: Joseph (Joe) Kran, Lawrence (Larry) Maglin, Walter Sonyi, Jr. and Rick Spann

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